Privacy Policy
Last Updated: January 2026
That's My Pet ("we," "us," "our," or "Company") operates the thatsmy.pet website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all its content, functionality, and services offered in connection with our site (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using thatsmy.pet, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when contacting us or subscribing to our services.
- Technical Data: IP address, browser type, operating system, pages visited, time and date of visits, and referral sources.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience.
- Usage Data: Information about how you interact with our Site, including clicks, page duration, scroll depth, and content preferences.
- Affiliate Tracking Data: Links clicked, casino referrals, and conversion information to track affiliate performance and commissions.
2. How We Use Information
We use the information we collect for the following purposes:
- To provide, operate, and improve the Site and our services.
- To conduct analytics and understand user behavior and preferences.
- To track affiliate referrals and calculate commissions owed to partners.
- To respond to your inquiries and customer service requests.
- To send promotional emails, newsletters, and marketing communications (with your consent where required).
- To detect, prevent, and address fraud, security issues, and technical problems.
- To comply with legal obligations and enforce our terms and conditions.
3. Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance user experience and gather analytics. The types of cookies we use include:
- Essential Cookies: Required for Site functionality, security, and navigation.
- Analytics Cookies: Track user behavior, page views, and engagement metrics.
- Affiliate Tracking Cookies: Monitor referral links and casino conversions for affiliate commission purposes.
- Marketing Cookies: Enable targeted advertising and retargeting campaigns.
You may opt out of non-essential cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain Site features. You may also use third-party opt-out tools to manage cookie preferences across multiple websites.
4. Third-Party Links
Our Site contains links to third-party casino operators, gambling platforms, and affiliate websites. We are not responsible for the privacy practices, content, or policies of these external sites. When you click on affiliate links and visit partner casinos or gambling websites, their respective privacy policies apply.
We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging in any transactions. We do not control, endorse, or assume any liability for third-party content or privacy practices.
5. Your Rights
As an Australian user, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal obligations).
- Opt out of marketing communications and cookies.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) regarding our privacy practices.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Analytics and affiliate tracking data may be retained for up to 24 months to maintain accurate reporting and commission calculations.
When information is no longer needed, we securely delete or anonymize it. You may request deletion of your personal data at any time, subject to legal and contractual obligations.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
We will respond to your inquiry within 30 days of receipt. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.